Refund & Cancellation Policy

At Factory to Farmer, we strive to deliver quality products. However, if you are not satisfied, the following policy applies:

Cancellation
Orders can be cancelled within 24 hours of placing the order. Once shipped, cancellation is not possible.

Refund Eligibility
Refunds are applicable only in the following cases:

• Damaged product received
• Wrong product delivered

Refund Process

• Customer must report the issue within 48 hours of delivery
• Proof (photo/video) must be provided
• Refund will be processed within 5–7 business days after approval

Non-Refundable Cases

• Change of mind
• Improper handling/storage by customer

For refund requests, contact:
Email: factorytofarmer@gmail.com
Phone:  +91 9042432494